Terms & Conditions

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Contact Us

At Hidden Treasures Counseling Services, LLC, we’re here to walk with you on your journey of transformation. Just as the butterfly emerges renewed, we believe every step toward healing begins with connection. Whether you’re seeking counseling, guidance, or simply a safe space to grow, we welcome you to reach out.

📍 300 E. Lombard Street, Suite 814, Baltimore, Maryland 21202
📞 P: 667-400-4614
📠 F: 667-400-4286
📧 gcoates@htc.email

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Terms & Conditions

 

Last Updated: June 1, 2025

Hidden Treasures Counseling Services, LLC ("we", "our", or "us") uses SMS (text messaging) to communicate important information to our clients regarding services, scheduling, and wellness-related updates. By opting in to receive SMS communications from us, you agree to the following terms and conditions:

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1. SMS Consent Communication

We value your privacy. Any phone numbers and information collected through our SMS opt-in process will be used strictly for communication related to Hidden Treasures Counseling Services, LLC.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

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2. Types of SMS Communications

By opting in, you may receive SMS messages related to:

• Appointments

• Confirmations & Follow-ups

• Scheduling & Status updates

• Enrollment notices

• Reminders & Session alerts

• Notifications and inquiries

• Updates regarding community service events

Example Message:
“Hello! Just a friendly reminder from Hidden Treasures Counseling Services, LLC
📍 300 E. Lombard Street, Suite 814, Baltimore, MD 21202
Your session is scheduled for [insert day] at [insert time]. Please arrive on time and prepared to participate. If you have any questions or need to reschedule, feel free to reach out. Reply STOP to opt-out.”

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3. Message Frequency

Message frequency may vary based on the services you receive.
You may receive up to 5 messages per week related to scheduling, sessions, events, and service updates.

Example Disclosure:
"Message frequency may vary. You may receive up to 5 SMS messages per week. Reply STOP to opt-out. Message and data rates may apply."

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4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s plan. These charges are your responsibility. International messaging rates may vary.

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5. Opt-In Methods

You can opt-in to receive SMS messages from Hidden Treasures Counseling Services, LLC in the following ways:

• By checking the SMS consent box on our website contact form

• By providing verbal consent during in-person visits or phone calls at: 📞 667-400-4614

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6. Opt-Out Methods

You may opt-out at any time by:

• Replying “STOP” to any message you receive

• Contacting us directly at: 📞 667-400-4614 | 📧 gcoates@htc.email

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7. Help & Support

If you experience issues with SMS communications or need assistance:

• Reply with the keyword “HELP” to any message

• Contact us at: 📞 667-400-4614 | 📧 gcoates@htc.email

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8. Standard Messaging Disclosures

• Message and data rates may apply

• You can opt-out at any time by texting "STOP"

• For help, text "HELP" or contact us directly

• Message frequency will vary

Contact Information
Hidden Treasures Counseling Services, LLC
📍 300 E. Lombard Street, Suite 814, Baltimore, Maryland 21202
📞 667-400-4614
📠 667-400-4286
📧 gcoates@htc.email

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